Returns & Exchanges

At Reiwa Antiques, we take great pride in the provenance and condition of our curated home collections. If you are not completely satisfied with your purchase, you may initiate a return within 14 days of delivery for a full refund or exchange.

1

Initiate Request

Contact our concierge team with your order number and photographs of the item to receive a Return Merchandise Authorization (RMA).

2

Secure Packaging

Carefully repackage the antique in its original crating and protective materials to ensure safe transit back to our gallery.

3

Insured Shipping

Affix the provided shipping label and schedule a pickup; all returns must be sent via our preferred white-glove carriers to maintain insurance coverage.

4

Inspection & Refund

Once our specialists verify the item's condition matches our records, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing